Frequently Asked Questions
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, American Express), mobile financial services (bKash, Nagad, Rocket), and bank transfers. We also offer 20% down payment option.
How long does delivery take?
Standard delivery takes 3-5 business days within Dhaka and 5-7 business days for other cities in Bangladesh. Free delivery on orders over ৳2,000.
Can I customize jerseys with names and numbers?
Yes! We offer custom name and number printing on jerseys for an additional ৳250. Custom jerseys cannot be returned once personalized.
What's the difference between Fan and Player versions?
Fan versions are made with lighter materials for casual wear, while Player versions use premium materials designed for actual sports performance.
Do you offer international shipping?
Currently, we only ship within Bangladesh. International shipping options may be available in the future.
How can I track my order?
You'll receive a tracking number via email once your order is shipped. Use this number to track your package's delivery status.
What if I receive a damaged item?
Contact us immediately if you receive a damaged item. We'll arrange a replacement or full refund at no cost to you.
Do you have a physical store?
We are currently an online-only store. You can visit our website 24/7 to browse and purchase our products.
Note: This is a placeholder FAQ page. You can add more questions and customize the answers based on your specific business needs.