Business Information
Complete business details, policies, and verification information
Company Overview & Legal Information
Legal Business Information
Business Name:
Sports Nation BD
Legal Entity:
Sole Proprietorship
Trade License:
2101021100033934
Established:
2021
Business Type
E-commerce retailer specializing in sports equipment and apparel
Primary Focus
Authentic sports jerseys, equipment, and accessories
Trade License
2101021100033934
Established
2021
Contact Information
Business Address
4th Floor, Ananda City Center, Kandirpar, Cumilla, Bangladesh
Phone
+880 1647 429992
info@sportsnationbd.com
Website
https://sportsnationbd.com
Business Hours
Online Store
24/7 Available
Orders processed Monday-Friday, 9 AM - 6 PM
Customer Support
Monday - Friday: 9 AM - 6 PM
Saturday: 10 AM - 4 PM
Sunday: Closed
Business Policies
Shipping Policy
- • Free shipping on orders over ৳3,000
- • Standard delivery: 2-5 business days
- • Express delivery available
- • Nationwide delivery across Bangladesh
Payment Policy
- • Secure payment processing
- • SSL encryption for all transactions
- • Multiple payment methods accepted
- • 7-day money-back guarantee
Business Model & Customer Interaction
How We Operate
Business Model
- E-commerce Platform: Online retail specializing in sports equipment and apparel
- Product Sourcing: Authentic products from verified suppliers and manufacturers
- Quality Assurance: All products undergo quality checks before listing and shipping
- Inventory Management: Real-time stock updates and availability tracking
Customer Service
- 24/7 Support: Available via phone, email, and live chat
- Order Tracking: Real-time status updates and delivery tracking
- Returns & Exchanges: Hassle-free 7-day return policy
- Customer Feedback: We value and act on customer input
Phone Support
+880 1647 429992
Available 24/7 for immediate assistance
Email Support
info@sportsnationbd.com
Detailed inquiries and support requests
Website
sportsnationbd.com
Browse products and place orders online
Pricing & Payment Transparency
Pricing Policy
- All prices displayed include taxes - No hidden fees or surprise charges
- Currency clearly displayed - All prices shown in BDT (Bangladeshi Taka)
- Shipping costs clearly stated - Free shipping over 3000 BDT, otherwise 150 BDT
- Customization fees disclosed - Name/number printing: 200 BDT, Badge application: 50 BDT each
Accepted Payment Methods
- Credit/Debit Cards (Visa, Mastercard)
- Mobile Banking (bKash, Rocket, Nagad)
- Bank Transfer
- Cash on Delivery (COD)
Payment Security
- SSL encrypted transactions
- PCI DSS compliant payment processing
- No payment information stored on our servers
- Secure payment gateway integration
Total Cost Breakdown
Before making any purchase, you will see the complete cost breakdown:
- • Product price (as displayed on product page)
- • Customization fees (if applicable)
- • Shipping costs (150 BDT or FREE over 3000 BDT)
- • Total amount payable (clearly shown before payment)
Trust & Verification
SSL Secured
All transactions are encrypted and secure
Verified Business
Registered and licensed in Bangladesh
Customer Reviews
4.8/5 average rating from customers
Return & Refund Policy
Return Policy
- 7-day return window - Returns accepted within 7 days of delivery
- Unused condition required - Items must be in original, unused condition with tags
- Original packaging - Items must be returned in original packaging
- Customized items - Personalized jerseys (with names/numbers) cannot be returned
Refund Process
- 1Contact us within 7 days of delivery
- 2Provide order number and reason for return
- 3Receive return authorization and instructions
- 4Return item in original packaging
- 5Receive refund within 5-7 business days
Refund Methods
- Original payment method (preferred)
- Bank transfer
- Mobile banking (bKash, Rocket)
- Store credit (if requested)
Important Notes
- • Return shipping costs are the responsibility of the customer unless the item is defective
- • Defective items will be replaced free of charge or fully refunded
- • Size exchanges are available for unused items in different sizes (subject to availability)
- • Customized items (personalized jerseys) are final sale and cannot be returned
- • Sale items are final sale unless defective
Legal Documents
Customer Reviews & Testimonials
Based on 150+ reviews
Trusted by customers across Bangladesh
"Excellent quality jerseys and fast delivery. Highly recommended!"
- Ahmed R.
"Great customer service and authentic products. Will order again!"
- Fatima K.
"Perfect fit and quality. Sports Nation BD is my go-to store!"
- Mohammad S.
Business Model & Operations
How We Operate
- • Online Retail: We operate as an e-commerce platform specializing in sports equipment and apparel
- • Product Sourcing: We source authentic sports products from verified suppliers and manufacturers
- • Quality Assurance: All products undergo quality checks before being listed for sale
- • Customer Service: We provide 24/7 customer support through multiple channels
- • Secure Transactions: All payments are processed through secure, encrypted payment gateways
Customer Interaction
- • Website: Primary platform for browsing and purchasing products
- • Customer Support: Available via phone, email, and live chat
- • Order Tracking: Real-time order status updates and tracking
- • Returns & Exchanges: Hassle-free return process with 7-day money-back guarantee